Shipping policy

Processing Time

• Orders are processed within 2–5 business days
• Custom or made-to-order items may take 7–14 business days
• Processing time is separate from shipping time

Shipping Carriers

• Orders ship via USPS or UPS

Shipping Rates

• Standard and Priority shipping are available at flat rates and will be displayed at checkout. Free shipping may be offered on orders over a specified amount during select promotions.
• Express or Next Day shipping is not currently available.
• Shipping fees are non-refundable

Delivery Estimates

• Delivery times are estimates, not guarantees
• Nuna Mia is not responsible for carrier delays, weather, customs, or holidays

Tracking

• Tracking is provided once the order ships
• Customer is responsible for monitoring delivery status

Lost, Stolen, or Delayed Packages

• Nuna Mia is not responsible for packages marked as delivered
• Claims must be filed with the carrier